We will never refuse service to a student without insurance, but we strongly recommend that you have health insurance to help cover the cost of your medical and mental health care. 

If we don’t participate in your insurance plan, you can still choose to be seen by our providers but you may have to pay the full cost of charges. 

WSU offers insurance to international students, eligible graduate student assistants, and health science students. Learn more about student insurance.  

Other students may have the option to stay on their parents’ insurance or purchase a plan through the Washington Health Benefit Exchange. 

Our medical clinic also provides a financial assistance program for uninsured students who use our services. Contact our billing staff for more information. 

All Pullman students taking 7 or more credits pay a health fee to maintain the availability of basic health services and programs on campus.

The health fee does not cover all services available at the Medical Clinic and is not an insurance plan.

We will make a good faith attempt to verify your insurance coverage. We are not able to guarantee that the information given to us by your insurance is correct. 

It is your responsibility to know what insurance plan you are on, supply us with the correct information at the time of your visit, and know (or learn) what services may or may not be covered. Although our staff is here to assist you with any billing and insurance related questions, you should be familiar with the specifics of your coverage, such as co-payments, deductibles, and covered vs. non-covered services. 

We encourage you to contact your insurance company or the administrator of the program paying for your care with any questions you may have regarding the details of your coverage. 

Be aware that not all medical services are covered by all insurance policies. Depending on your plan, some or all of our services provided may not be covered. 

Any portion of your bill not covered by insurance will be applied to your WSU student account. You will not receive a bill from Cougar Health Services. 

You may make payments for any of our services by visiting our office (cash, check, and major credit cards accepted) or by phone (using a credit card). If you need to pay for services using your Health Savings Account card, please call us. 

As a courtesy, we will bill your health insurance for you. However, you are ultimately responsible for any amount due related to your visit to CHS. This includes any labs, imaging (x-rays), or other services that may have been ordered during your visit. (If you are under the age of 18, your parents or legal guardians are responsible for payment.)